Company Overview:
NationsBenefits is recognized as one of the fastest growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.
About the Role:
We are seeking a Fintech Product Manager to join our team and help drive the operational and product development components of our card business.
You will play a key role in building and scaling payments and client solutions, becoming a subject matter expert on our Flex Card product. This role is ideal for someone who thrives in dynamic, fast-paced environments, enjoys solving complex problems, and is eager to shape the future of fintech through data-driven decision-making and customer-focused design.
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Responsibilities:
• Product & Operations Ownership: Lead the operational and product components of our card business. Become a subject matter expert (SME) on the Flex Card solution and filtered spend technology.
• Payments Innovation: Drive enhancements in our end-to-end payments capabilities, including flex card program improvements, spend filtering, and merchant integrations across point-of-sale, web, and mobile marketplaces.
• Cross-Functional Collaboration: Partner with client service leads, engineering, and design teams to deliver analytics-driven solutions, address card benefit issues, and create seamless customer experiences.
• Feature Development: Define, prioritize, and help launch new product features and process efficiencies, leveraging data and customer insights to guide product evolution.
• Insight & Strategy: Translate analytics into actionable recommendations that improve operational performance and inform product strategy.
• Forward Thinking: Bring curiosity and innovation around payments, marketplaces, machine learning, artificial intelligence, and scalable design to shape the next generation of fintech solutions.
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Qualifications:
• Customer-Centric & Strategic: Proven ability to combine customer focus with strong strategic and analytical thinking, consistently delivering scalable execution and measurable results.
• Relevant Experience: 2–5 years in management consulting, business analysis, product management, rule writing, or program management.
• Adaptability & Leadership: Comfortable operating in fast-paced, dynamic start-up environments. Skilled at leading through ambiguity, building process discipline, and driving cross-functional collaboration with transparency and positivity.
• Analytical & Data-Driven: Strong academic foundation with demonstrated quantitative and problem-solving skills. Able to leverage data and metrics to validate assumptions, create business cases, and generate insights.
• Ownership & Execution: Operates with urgency and accountability; willing to be hands-on and “roll up sleeves” to deliver critical outcomes.
• Resilience & Agility: Thrives in environments of complexity and continuous change, consistently delivering high-quality insights and high-impact projects.
• Collaboration & Communication: High emotional intelligence (EQ) with excellent communication, team-building, and stakeholder management skills.
Nice to Have:
• Product management and/or payments industry experience
• Consumer and merchant delivery exposure
• Background in Medicare or broader healthcare/medical business
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